FAQs


SCOTT® Towels Frequently Asked Questions
SCOTT® Tissue Frequently Asked Questions
SCOTT® Extra Soft Tissue Frequently Asked Questions
SCOTT™ Flushable Wipes Frequently Asked Questions

SCOTT® Towels Frequently Asked Questions

Are SCOTT® Towels made from recycled materials?
SCOTT® Towels are made from 100% virgin fiber. SCOTT Naturals™ Paper Towels, with our proprietary sensible blend of fiber mix, contain 60% recycled fiber. The cardboard cores for all SCOTT® Towels utilize 100% recycled paper.

When were paper towels first invented?

In 1907 Scott Paper introduced SANITOWEL paper towel, the first paper towel in America. They were designed to be used in Philadelphia schools to help promote good hygiene in the classroom.

What is the recycle code for the wrapper?
The overwrap has a recycle code of #2.

What package sizes does SCOTT® Towels offer?
SCOTT® Towels are available in Regular Roll (8-, 12- and 15-roll packages with 50 sheets per roll), Mega Roll Prints (1-roll packages with 75 sheets per roll), Mega Roll Choose-A-Size (1-, 6- and 8-roll packages with 102 ‘right-sized’ sheets per roll), and Long Lasting Roll (1-, 2-, 4-, and 6-roll packages with 150 sheets per roll). SCOTT Naturals™ Towels are available in Mega Roll Choose-A-Size. Package size availability may vary.

Is it safe to use SCOTT® Towels in the microwave?
SCOTT® Towels are designed for a wide variety of household wiping and cleaning purposes. However, if the product is used for microwave cooking, we recommend that you always note the precautions and follow the guidelines outlined in the microwave oven owner's manual. Do not dry herbs, vegetables or flowers on paper towels in the microwave oven. Any paper product can burn during microwave cooking if conditions are right.

Where can I find information on SCOTT® Shop Towels and SCOTT® Rags?
For information on SCOTT® Shop Towels and SCOTT® Rags, and other fine home improvement and car care products from Kimberly-Clark, visit Do-it-Yourself with K-C DIY.

Describe the manufacturing process for SCOTT® Towels.
At the towel manufacturing mills, bales of pulp are fed into a machine called a "hydrapulper," which resembles a giant electric blender. The hydrapulper, using giant rotating blades, separates the individual fibers in the pulp. Water is then added to form a mixture called "stock."
Additional water is then added to the stock to make a dilute mixture, which is more than 99 percent water. The cellulose fibers in the water are then thoroughly separated in refiners before entering the process known as "forming." During the high speed forming process, the fibers are molded into a sheet in less than a fraction of a second.
The next process is drying. A continuous mesh belt (resembling a window screen) carries the sheet from the forming section to the drying section. In the drying section, the sheet passes around a large honeycomb cylinder where hot air is forced through the fibers to dry the sheet. In just a few seconds the sheet travels the entire length of the paper machine (which is the size of a football field) and is dried to 95 percent fiber and only 5 percent water. The sheet is then wound into large rolls, called "parent rolls," which can be more than 50,000 feet long.
In the final process of the manufacturing process, known as "converting," the parent rolls are made into the SCOTT® Towels that consumers use every day in their homes. In the first stage of converting, the large rolls are placed on a machine called a "rewinder," where they are wound into smaller diameter rolls, called "logs." These logs are perforated to create individual sheets, then cut into appropriate lengths to create individual paper towel rolls.
Finally, the paper towel rolls go through a packaging process where they are wrapped and inserted into boxes, so they can be shipped to retailers.
While the paper industry uses a lot of water in the manufacturing process, the majority of that water is recycled. Water not reused is treated to remove contaminants prior to discharge. Careful controls and monitoring ensure that the water leaving the mill meets or exceeds water quality standards.
Throughout the manufacturing process, Kimberly-Clark continuously looks for ways to reduce the amount of natural resources and energy used per unit of production. Each of the company's mills in the United States has energy conservation programs and receives technical support and advice from the corporate energy staff. Kimberly-Clark is also committed to the reduction of waste going to the landfill. Active waste reduction and recycling efforts are in place at each mill. Some mills have virtually eliminated all waste to landfills!

SCOTT® Tissue Frequently Asked Questions

Is SCOTT® Tissue made from recycled materials?
SCOTT® Extra Soft Tissue is made from 100% virgin fiber. SCOTT® 1000 Tissue may contain some recycled fiber. SCOTT Naturals™ Tissue, with our proprietary sensible blend of fiber mix, contains 40% recycled fiber. The cardboard cores for all SCOTT® Bath Tissue utilizes 100% recycled paper.

Is SCOTT® 1000 Tissue safe for sewer and septic systems?
Yes.

What colors does SCOTT® 1000 Tissue offer?
SCOTT® Tissue is available in white or solid colors of *pink, blue and mint green.(*colors will be eliminated in December 09.)

Is it safe to use in my boat and RV?

Yes. SCOTT® Tissue passes water breakup tests and is therefore safe for RVs and boats.

When was SCOTT® Tissue introduced?

In 1913, SCOTT Paper Companies SNO-Tissue was renamed SCOTT® Tissue, marking the beginning of SCOTT® Brands.

Why is Upromise® no longer printed on the packaging?

SCOTT® Tissue and SCOTT™ Flushable Wipes are no longer participating members of Upromise®; however, we do participate in the Box Tops For Education program.

SCOTT® Extra Soft Tissue Frequently Asked Questions

Is SCOTT® Tissue made from recycled materials?
SCOTT® Extra Soft Tissue is made from 100% virgin fiber. SCOTT® 1000 Tissue may contain some recycled fiber. SCOTT Naturals™ Tissue, with our proprietary sensible blend of fiber mix, contains 40% recycled fiber. The cardboard cores for all SCOTT® Bath Tissue utilizes 100% recycled paper.

Will SCOTT® Tissue products fit on my current holder?
Most SCOTT® Tissue products require no special adapter - our long-lasting rolls fit most standard dispensers. The Super Mega Roll, delivering long lasting softness, may require the use of a simple fit extender. Get yours free by clicking here.

Where can I find SCOTT® Extra Soft Tissue?

SCOTT® Extra Soft Tissue can be found in most places where bath tissue is sold. If it is not available in the store you shop in, ask the manager.

Does SCOTT® Extra Soft Tissue replace SCOTT® 1000-count tissue?
No, SCOTT® Extra Soft Tissue is an addition to the SCOTT® bath family lineup. We will continue to make our 1,000-count tissue, which has been around since 1913!

Where can I find more coupons for SCOTT® products?
You may want to watch for coupons, which are advertised in newspapers from time to time. Occasionally, you will also find other offers advertised on or in packages of SCOTT® products.

Is SCOTT® Extra Soft Tissue safe for sewer and septic systems?

Yes.

Is SCOTT? Extra Soft Tissue safe to use in my boat and/or RV?
Yes. SCOTT® Extra Soft Tissue passes water breakup tests and is therefore safe for RVs and boats.

SCOTT Flushable Wipes Frequently Asked Questions

What are SCOTT NATURALS™ Flushable Cleansing Cloths?
To help you feel cleaner and fresher than with toilet paper alone, we offer SCOTT NATURALS™ Flushable Cleansing Cloths. These are flushable pre-moistened wipes for thorough cleansing and freshening.

SCOTT NATURALS™ Flushable Cleansing Cloths are suitable for the following purposes, as listed on the package:
  • • With toilet paper, as part of your bathroom routine
  • • When traveling
  • • To clean hands and faces
How can I be sure it is safe to flush SCOTT NATURALS™ Flushable Cleansing Cloths?
The flushability of Kimberly-Clark products is tested in accordance with trade association guidelines. These guideline tests demonstrate that when used as directed, our wipes clear properly maintained toilets, drainlines, sewers and pumps, and are compatible with on-site septic and municipal treatment. SCOTT NATURALS™ Flushable Cleansing Cloths are flushable due to patented technology that allows them to lose strength and break up when moving through the system after flushing.

Will SCOTT NATURALS™ Flushable Cleansing Cloths break down in my septic system?
Flushable Cleansing Cloths are designed to safely break down in home septic systems and will not affect the normal bacterial activity in a septic system.

Do SCOTT NATURALS™ Flushable Cleansing Cloths contain alcohol?
No, SCOTT NATURALS™ Flushable Cleansing Cloths do not contain alcohol.

Do SCOTT NATURALS™ Flushable Cleansing Cloths contain oil or soap?

No, SCOTT NATURALS™ Flushable Cleansing Cloths do not contain oil or soap. However, they do contain mild skin cleansers and emollients.

Can SCOTT NATURALS™ Flushable Cleansing Cloths be used as an antibacterial wipe?
SCOTT NATURALS™ Flushable Cleansing Cloths were not formulated to destroy bacteria during use.

How long will SCOTT NATURALS™ Flushable Cleansing Cloths stay moist?
The shelf life for unopened packages of SCOTT NATURALS™ Flushable Cleansing Cloths is approximately two years.

How do I get coupons or samples for this product?
From time to time, coupons or special offers for SCOTT NATURALS™ Flushable Cleansing Cloths are advertised in newspapers, available on our website and through e-newsletters. Occasionally you will also find price discounts and other offers advertised at various retailers or in our packages.
Please sign up for ongoing news and savings at https://www.scottbrand.com/secure/registration/signup.

Is there someone I can talk to if I have more questions?
For additional questions about these and other SCOTT™ brand products, call 1-877-856-7268, Monday through Friday, 8 a.m. to 4 p.m. Central Time.