How it works

Become a member of Scott Shared Values*
& get access to coupons and deals,
plus monthly updates from Scott® Brand.

  1. Sign up or sign in
  2. Get values

FAQs


SCOTT® Shared Values
Clickphotos.com
Snapfish (2/1-3/31)
Mattel Hot Wheels
Mattel Hot Wheels Coupon
Great Wolf Lodge
SCOTT® Towels Frequently Asked Questions
SCOTT® Tissue Frequently Asked Questions
SCOTT® Extra Soft Tissue Frequently Asked Questions
SCOTT™ Flushable Wipes Frequently Asked Questions

SCOTT® Shared Values Frequently Asked Questions

How do I join the SCOTT® Shared Values Program? Is there a membership fee? Sign up for FREE membership in the Program at www.scottbrand.com. Follow the registration instructions and provide all required information to register.

I previously signed up at ScottBrand.com, so am I automatically enrolled in the SCOTT® Shared Values Program? Do I need to sign up again? Even if you have previously registered at the SCOTT® site, you will need to sign in and follow the instructions to complete the registration for the SCOTT® Shared Values Program at www.scottbrand.com.

How long will the SCOTT® Shared Values Program be available? The program is scheduled to end July 31, 2014; however, keep in mind that expiration of individual offers may vary, so always refer to the terms for the offer(s) you are interested in.

What is SCOTT® Shared Values? At SCOTT® brand we are all about bringing more value to your life. That’s why we created the SCOTT® Shared Values Program with unique deals and rewards for you and your family. Signing up is free and only takes a minute. From there you pick and choose what values are right for you.

What rewards are offered in the SCOTT® Shared Values Program? Current offers available to members are outlined at the Program web page, with instructions on how to select an offer.

Will the offers be updated? If so, how often? Offers will be made available throughout the Program period and you will be instructed at the Program web page how to select an offer. Expiration of individual offers may vary.

I’m not from the U.S. Can I participate in the SCOTT® Shared Values Program, or is it only available in the U.S.? We’re sorry; at this time, the SCOTT® Shared Values Program is open only to US residents, 18 years of age or older.

Whom do I contact if I have a question about one of the offers? You can call the Scott® Shared Values Program customer care line at 1-877-856-7268, Monday through Friday, 8 a.m. to 4 p.m. Central Time or email us here: http://www.scottbrand.com/contact.

Can I sell vouchers I receive for special offers I redeem? Offers are non-transferable and cannot be exchanged for cash.

What if I experience a technical problem on the website? Please call SCOTT® Shared Values Program customer care line at 1-877-856-7268, Monday through Friday, 8 a.m. to 4 p.m. Central Time, or email us here: http://www.scottbrand.com/contact and we will be happy to assist you.

If I have another question that is not answered in these FAQs, whom can I contact to help me with my question? You can call the SCOTT® Shared Values Program customer care line at 1-877-856-7268, Monday through Friday, 8 a.m. to 4 p.m. Central Time or email us here: http://www.scottbrand.com/contact. We will be happy to answer any other questions you may have.

I don’t remember my password. Whom should I contact? Click the “Forgot your password?” link provided at the Sign In page, or click here.

What are the basic requirements to join the SCOTT® Shared Values Program? To join the SCOTT® Shared Values Program, you must be a legal U.S. resident 18 years of age or older and provide the basic information requested at registration. A major credit card will be required to redeem some offers.

I have a military mailing address. Can I still register? Yes, we’re happy to say that those with military mailing addresses in the U.S. can sign up for SCOTT® Shared Values.

Whom do I contact if I have a question about one of the offers? You can call the Scott® Shared Values Program customer care line at 1-877-856-7268, Monday through Friday, 8 a.m. to 4 p.m. Central Time or email us here: http://www.scottbrand.com/contact.

When I signed up for Shared Values, I forwarded the offer to my friends, but I didn’t get the higher ($1.25) coupon value. Thanks for sharing with your friends! To receive the higher value coupon, you must provide a minimum of three (3) valid emails for your friends. If you have done this, and you did not receive the higher value coupon, you can contact the SCOTT® Shared Values Program customer care line for additional assistance at 1-877-856-7268, Monday through Friday, 8 a.m. – 4 p.m. Central Time or email us here: http://www.scottbrand.com/contact.

I lost my offer code and haven’t used it yet. Sign in and return to the offer page of interest. Your coupon code will be displayed.

My offer code is not working. Please review the FAQs for the offer you are attempting to select. If you still have questions, please call the SCOTT® Shared Values Program customer care line at 1-877-856-7268, Monday through Friday, 8 a.m. – 4 p.m. Central Time or email us here: http://www.scottbrand.com/contact.

I am having trouble redeeming my reward. Please review the FAQs and Terms & Conditions for the offer you are attempting to redeem. If you still have questions, please call the SCOTT® Shared Values Program customer care line at 1-877-856-7268, Monday through Friday, 8 a.m. – 4 p.m. Central Time or email us here: http://www.scottbrand.com/contact

Why are you asking for so much personal information? What will you do with it? By answering our questions, you’ll help us to better understand what offers best fit you and your family. If you participate in a Sweepstakes or Instant Win and are an eligible winner, then we’ll need to verify you are over the age of 18 and are a legal U.S. resident. In addition, we will need to contact you in order to award your Reward. We assure you that your information is kept confidential, and we do not sell it to anyone. We use your information in accordance with our Privacy Policy.

Why am I being asked to provide a major credit card? Not all offers require a major credit card; however, some do. Please review Terms & Conditions for the offers of interest.

Clickphotos.com

How do I order?Ordering is easy with an intuitive interface and step-by-step navigation. Here is an overview:

1. Go to Clickphotos.com.
2. Navigate to the product page.
3. Choose your collection and size; then click “Design It.”
4. Once you are satisfied with your preview, click the checkout button.
5. Your shopping cart will appear with your order, shipping method and fee. Complete the checkout process, and your order will be produced.

Please navigate to the FAQs portion of Clickphotos.com to find out more.

Snapfish (2/1-3/31)

Can I use the codes for my free photo book and the 30% off coupon at the same time?No, you must use the codes for separate orders.

What is the deadline to redeem my photo book and 30% off coupon?April 30, 2014.

Where do I go for help with my Snapfish order?Click here to go to the Snapfish help page for order information and how-to articles.

How do I use the PIN codes for my Snapfish photo book and 30% off coupon?After redeeming the offer through Scott Shared Values*, navigate to the Snapfish site through the URL provided with your code. Once on the Snapfish landing page you’ll be provided a separate code for 30% off your next order. Register or log in to your Snapfish account. Make your selections and customize your order. Then continue to the checkout to enter your unique PIN code. Note: Only one code can be used for each order.

How many PIN codes can I use?The credit is good only for Scott Shared Values* members. The codes can be used only once per SSV account and Snapfish account during the promotion.

Mattel Hot Wheels

When does the offer expire?The offer is available while supplies last and/or expires 4/30/14, whichever occurs first.

Will new Hot Wheels® connector sets work with the sets I already have?Yes, Track Builder pieces are compatible with your existing Hot Wheels® sets, so children can continue building their racing world with every new addition.

Can I choose which Hot Wheels® set or car comes with my set?Due to the limited nature of the offer, we cannot accept requests for specific sets or cars. Each offer will include one (1) Hot Wheels® Workshop Straight Track and one (1) Hot Wheels® car.

How long will it take for my set to arrive?You should expect to see your set arrive in the mail 4-6 weeks after you place your order. Shipment details or tracking will not be provided.

If I have another question that is not answered in these FAQs, whom can I contact to help me with my question?If your question has not been answered in the FAQs, please call the Scott Shared Values* Reward Program customer care line at 1-877-856-7268, Monday through Friday, 9 a.m. to 5 p.m. EST. We will be happy to answer any questions you may have.

Mattel Hot Wheels Coupon

When does the offer expire?Please place your order by 11:59 PM ET on 05/31/14.

Will new Hot Wheels connector sets work with the sets I already have?Yes, Track Builder pieces are compatible with your existing Hot Wheels® sets, so children can continue building their racing world with every new addition.

If I have another question that is not answered in these FAQs, whom can I contact to help me with my question?If your question has not been answered in the FAQs, please call the Scott Shared Values* Reward Program customer care line at 1-877-856-7268, Monday through Friday, 9 a.m. to 5 p.m. EST. We will be happy to answer any questions you may have.

Great Wolf Lodge

Is this offer good at all Great Wolf Lodge® locations?The offer is valid only at the U.S. Great Wolf Lodge® locations. Visit greatwolf.com to learn more about the location closest to you or call 800-905-8653 (WOLF).

What if I have more than 4 people in my party?Make sure to list the amount of guests at the time you make your reservation. Each registered guest will receive a pass to the waterpark.

Are there any restrictions to the offer?The offer is valid for stays Sunday through Friday only. Please book your reservation by 4/30/14 and stay by 6/19/14. Some holiday and blackout periods may apply.

How can I make a reservation?Visit greatwolf.com and select a location or call 800-905-8653 (WOLF). Make sure to use your offer code at the time of booking.

SCOTT® Towels Frequently Asked Questions

Are SCOTT® Towels made from recycled materials?
SCOTT® Towels are made from 100% virgin fiber. SCOTT Naturals™ Paper Towels, with our proprietary sensible blend of fiber mix, contain 60% recycled fiber. The cardboard cores for all SCOTT® Towels utilize 100% recycled paper.

When were paper towels first invented?

In 1907 Scott Paper introduced SANITOWEL paper towel, the first paper towel in America. They were designed to be used in Philadelphia schools to help promote good hygiene in the classroom.

What is the recycle code for the wrapper?
The overwrap has a recycle code of #2.

What package sizes does SCOTT® Towels offer?
SCOTT® Towels are available in Regular Roll (8-, 12- and 15-roll packages with 50 sheets per roll), Mega Roll Prints (1-roll packages with 75 sheets per roll), Mega Roll Choose-A-Size (1-, 6- and 8-roll packages with 102 ‘right-sized’ sheets per roll), and Long Lasting Roll (1-, 2-, 4-, and 6-roll packages with 150 sheets per roll). SCOTT Naturals™ Towels are available in Mega Roll Choose-A-Size. Package size availability may vary.

Is it safe to use SCOTT® Towels in the microwave?
SCOTT® Towels are designed for a wide variety of household wiping and cleaning purposes. However, if the product is used for microwave cooking, we recommend that you always note the precautions and follow the guidelines outlined in the microwave oven owner's manual. Do not dry herbs, vegetables or flowers on paper towels in the microwave oven. Any paper product can burn during microwave cooking if conditions are right.

Where can I find information on SCOTT® Shop Towels and SCOTT® Rags?
For information on SCOTT® Shop Towels and SCOTT® Rags, and other fine home improvement and car care products from Kimberly-Clark, visit Do-it-Yourself with K-C DIY.

Describe the manufacturing process for SCOTT® Towels.
At the towel manufacturing mills, bales of pulp are fed into a machine called a "hydrapulper," which resembles a giant electric blender. The hydrapulper, using giant rotating blades, separates the individual fibers in the pulp. Water is then added to form a mixture called "stock."
Additional water is then added to the stock to make a dilute mixture, which is more than 99 percent water. The cellulose fibers in the water are then thoroughly separated in refiners before entering the process known as "forming." During the high speed forming process, the fibers are molded into a sheet in less than a fraction of a second.
The next process is drying. A continuous mesh belt (resembling a window screen) carries the sheet from the forming section to the drying section. In the drying section, the sheet passes around a large honeycomb cylinder where hot air is forced through the fibers to dry the sheet. In just a few seconds the sheet travels the entire length of the paper machine (which is the size of a football field) and is dried to 95 percent fiber and only 5 percent water. The sheet is then wound into large rolls, called "parent rolls," which can be more than 50,000 feet long.
In the final process of the manufacturing process, known as "converting," the parent rolls are made into the SCOTT® Towels that consumers use every day in their homes. In the first stage of converting, the large rolls are placed on a machine called a "rewinder," where they are wound into smaller diameter rolls, called "logs." These logs are perforated to create individual sheets, then cut into appropriate lengths to create individual paper towel rolls.
Finally, the paper towel rolls go through a packaging process where they are wrapped and inserted into boxes, so they can be shipped to retailers.
While the paper industry uses a lot of water in the manufacturing process, the majority of that water is recycled. Water not reused is treated to remove contaminants prior to discharge. Careful controls and monitoring ensure that the water leaving the mill meets or exceeds water quality standards.
Throughout the manufacturing process, Kimberly-Clark continuously looks for ways to reduce the amount of natural resources and energy used per unit of production. Each of the company's mills in the United States has energy conservation programs and receives technical support and advice from the corporate energy staff. Kimberly-Clark is also committed to the reduction of waste going to the landfill. Active waste reduction and recycling efforts are in place at each mill. Some mills have virtually eliminated all waste to landfills!

SCOTT® Tissue Frequently Asked Questions

Is SCOTT® Tissue made from recycled materials?
SCOTT® Extra Soft Tissue is made from 100% virgin fiber. SCOTT® 1000 Tissue may contain some recycled fiber. SCOTT Naturals™ Tissue, with our proprietary sensible blend of fiber mix, contains 40% recycled fiber. The cardboard cores for all SCOTT® Bath Tissue utilizes 100% recycled paper.

Is SCOTT® 1000 Tissue safe for sewer and septic systems?
Yes.

What colors does SCOTT® 1000 Tissue offer?
SCOTT® Tissue is available in white or solid colors of *pink, blue and mint green.(*colors will be eliminated in December 09.)

Is it safe to use in my boat and RV?

Yes. SCOTT® Tissue passes water breakup tests and is therefore safe for RVs and boats.

When was SCOTT® Tissue introduced?

In 1913, SCOTT Paper Companies SNO-Tissue was renamed SCOTT® Tissue, marking the beginning of SCOTT® Brands.

Why is Upromise® no longer printed on the packaging?

SCOTT® Tissue and SCOTT™ Flushable Wipes are no longer participating members of Upromise®; however, we do participate in the Box Tops For Education program.

SCOTT® Extra Soft Tissue Frequently Asked Questions

Is SCOTT® Tissue made from recycled materials?
SCOTT® Extra Soft Tissue is made from 100% virgin fiber. SCOTT® 1000 Tissue may contain some recycled fiber. SCOTT Naturals™ Tissue, with our proprietary sensible blend of fiber mix, contains 40% recycled fiber. The cardboard cores for all SCOTT® Bath Tissue utilizes 100% recycled paper.

Will SCOTT® Tissue products fit on my current holder?
Most SCOTT® Tissue products require no special adapter - our long-lasting rolls fit most standard dispensers. The Super Mega Roll, delivering long lasting softness, may require the use of a simple fit extender. Get yours free by clicking here.

Where can I find SCOTT® Extra Soft Tissue?

SCOTT® Extra Soft Tissue can be found in most places where bath tissue is sold. If it is not available in the store you shop in, ask the manager.

Does SCOTT® Extra Soft Tissue replace SCOTT® 1000-count tissue?
No, SCOTT® Extra Soft Tissue is an addition to the SCOTT® bath family lineup. We will continue to make our 1,000-count tissue, which has been around since 1913!

Where can I find more coupons for SCOTT® products?
You may want to watch for coupons, which are advertised in newspapers from time to time. Occasionally, you will also find other offers advertised on or in packages of SCOTT® products.

Is SCOTT® Extra Soft Tissue safe for sewer and septic systems?

Yes.

Is SCOTT? Extra Soft Tissue safe to use in my boat and/or RV?
Yes. SCOTT® Extra Soft Tissue passes water breakup tests and is therefore safe for RVs and boats.

SCOTT Flushable Wipes Frequently Asked Questions

What are SCOTT NATURALS™ Flushable Cleansing Cloths?
To help you feel cleaner and fresher than with toilet paper alone, we offer SCOTT NATURALS™ Flushable Cleansing Cloths. These are flushable pre-moistened wipes for thorough cleansing and freshening.

SCOTT NATURALS™ Flushable Cleansing Cloths are suitable for the following purposes, as listed on the package:
  • • With toilet paper, as part of your bathroom routine
  • • When traveling
  • • To clean hands and faces
How can I be sure it is safe to flush SCOTT NATURALS™ Flushable Cleansing Cloths?
The flushability of Kimberly-Clark products is tested in accordance with trade association guidelines. These guideline tests demonstrate that when used as directed, our wipes clear properly maintained toilets, drainlines, sewers and pumps, and are compatible with on-site septic and municipal treatment. SCOTT NATURALS™ Flushable Cleansing Cloths are flushable due to patented technology that allows them to lose strength and break up when moving through the system after flushing.

Will SCOTT NATURALS™ Flushable Cleansing Cloths break down in my septic system?
Flushable Cleansing Cloths are designed to safely break down in home septic systems and will not affect the normal bacterial activity in a septic system.

Do SCOTT NATURALS™ Flushable Cleansing Cloths contain alcohol?
No, SCOTT NATURALS™ Flushable Cleansing Cloths do not contain alcohol.

Do SCOTT NATURALS™ Flushable Cleansing Cloths contain oil or soap?

No, SCOTT NATURALS™ Flushable Cleansing Cloths do not contain oil or soap. However, they do contain mild skin cleansers and emollients.

Can SCOTT NATURALS™ Flushable Cleansing Cloths be used as an antibacterial wipe?
SCOTT NATURALS™ Flushable Cleansing Cloths were not formulated to destroy bacteria during use.

How long will SCOTT NATURALS™ Flushable Cleansing Cloths stay moist?
The shelf life for unopened packages of SCOTT NATURALS™ Flushable Cleansing Cloths is approximately two years.

How do I get coupons or samples for this product?
From time to time, coupons or special offers for SCOTT NATURALS™ Flushable Cleansing Cloths are advertised in newspapers, available on our website and through e-newsletters. Occasionally you will also find price discounts and other offers advertised at various retailers or in our packages.
Please sign up for ongoing news and savings at https://www.scottbrand.com/secure/registration/signup.

Is there someone I can talk to if I have more questions?
For additional questions about these and other SCOTT™ brand products, call 1-877-856-7268, Monday through Friday, 8 a.m. to 4 p.m. Central Time.